Terms & Conditions

The onbazaar.pk Site is provided to you free of charge for your personal use subject to these Terms and Conditions and our Privacy and Cookies Policy. By using the onbazaar.pk Site you agree to be bound by these Terms and Conditions and our Privacy and Cookies Policy.


1) Registration:

To register with onbazaar.pk you must be over eighteen years of age having registered mobile user. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.


2) Payment method:

onbazaar.pk strictly observes no credit policy. Therefore it is very important for the customers to ensure that there would be someone in person at the time of delivery to pay the amount in cash for the delivered products.

Customers are strongly informed not to handover cash to deliveryman in advance for the delivery of products in future. In such situation company will not be responsible for any lose.


3) Password and Security:

When you register to use the onbazaar.pk Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Services immediately.

If onbazaar.pk has reason to believe that there is likely to be a breach of security or misuse of the onbazaar.pk Site, we may require you to change your password or we may suspend your account.


4) Delivery Policy

Free delivery option is available for orders having minimum amount of Rs. 2000/- only.

All orders that are placed before 12:00 pm (Noon) would be delivered through delivery van within the same working day. Orders placed after 12:00 pm (Noon) would be delivered in next working day (Sunday is off). It is very important for the customers to ensure that there would be someone in person (adult: above 18 years of age) at the delivery address to receive products and give signature on delivery invoice.

Delivery man is strictly advised by the company to deliver products and receive cash at customer’s main gate and not to enter into their premises in any situation. In case customer insists deliveryman to bring their products inside their premises or kitchen or elsewhere in their house then deliveryman reserves the full right to refuse the delivery of products to customer.


5) Products exchange or refund policy:

It is very important for all the customers to ensure the state of products at the time of delivery. If the delivered product is not in good order (damaged, expired, opened) then customer reserve the right to ask for an exchange product of same type. In case the delivery boy does not have the product in exchange then the customer has the right to receive refund of the particular product.


6) Applicable law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan and any disputes will be decided only by the Pakistan’s courts.


7) Excluded Services

The services provided by the onbazaar.pk Site do not include the provision of computer or other necessary equipment to access the onbazaar.pk Site. To use the onbazaar.pk site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.